Summary from listing
Pega is hiring a technical support engineer to provide senior-level client support for Pega products and applications. The role handles client and engineering inquiries, resolves critical issues, analyzes logs and core files, documents cases, collaborates with Engineering and Product teams, and contributes to troubleshooting, problem management, and product quality feedback. Candidates need at least three years of experience in product support, development, or troubleshooting, programming knowledge, Java/J2EE experience, cloud and containerization knowledge, and strong client relations and problem-solving skills.
