Description
The role supports Pixelogic Media’s global tools, applications, and digital supply-chain platforms; troubleshoots and escalates critical technical issues; documents and teaches customers; collaborates with Engineering, R&D, DevOps, Security, and other stakeholders; and improves support processes. It requires experience with digital and media asset management, SaaS platforms, project-management tools, video and audio codecs, and the media and entertainment industry, along with a bachelor’s degree and 3–5 years of project management, media and entertainment, and application/platform support experience.
