Description
Podium is hiring a Technical Support Engineer to own specific products from a technical perspective, troubleshoot and resolve bugs, triage customer escalations, document products and processes, and communicate product feedback to Product and Engineering teams. The role works closely with Customer Success, Onboarding, and other engineering teams, reports to the Technical Support Manager, and requires 1–3 years of technical or product support experience, familiarity with modern web technologies, and strong analytical problem-solving skills. The position is based at Podium’s Utah headquarters and includes medical, dental, vision, retirement, parental leave, and other benefits.
