Description
Quicknode is hiring a Technical Support Engineer to resolve customer-facing technical issues involving Web3 infrastructure, blockchain services, integrations, and network requests. The role involves triaging and debugging issues, documenting findings, translating recurring problems into engineering improvements, collaborating with cross-functional teams, maintaining support documentation, and building automation. Candidates need at least one year of technical support experience, blockchain or equivalent project experience, advanced scripting, Linux and infrastructure knowledge, and familiarity with Ethereum JSON-RPC. The position is global remote, with offices in Fort Lauderdale, Florida, and Lisbon, Portugal.
