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Technical Support Engineer at Sielaff Software & Service GmbH & Co. KG

Language
Setup
Remote, Hybrid
Location
Ilmenau, Thuringia
Level
mid
Posted

Description

Sielaff Software & Service GmbH & Co. KG is hiring a Technical Support Engineer to provide second-level technical support for field technicians and international partners, commission return systems remotely, diagnose hardware and software defects, track tickets, coordinate with development and system administration, and support customer configurations and projects. The role requires a technical apprenticeship or comparable qualification, several years of first- and second-level support experience, strong troubleshooting and communication skills, and good English. The position offers remote-work options, vacation, compensation opportunities, and corporate benefits.

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