Description
Sigma is hiring a Technical Support Engineer to help customers resolve complex technical, business, and data issues using its Sigma platform. The role involves diagnosing issues, collaborating with Product, Engineering, and Go-to-Market teams, developing diagnostic tools and best practices, participating in quarterly projects, and performing periodic on-call duties. Candidates need a U.S. bachelor's degree in a relevant technical field, at least two years of customer-facing technical experience, strong SQL and data-modeling skills, and excellent communication and collaboration abilities. The position offers a base salary of $90,000 to $115,000 annually, along with equity, health benefits, retirement benefits, and other perks, with in-office work in San Francisco, New York City, London, and Sydney and a 25% travel expectation.
