Description
Sigma is hiring a Technical Support Engineer to help customers resolve complex technical, business, and data issues using its cloud data platform. The role involves diagnosing issues, collaborating with Product, Engineering, DevOps, design, and go-to-market teams, developing diagnostic tools and best practices, participating in quarterly projects, and performing periodic on-call duties. Candidates need a U.S. bachelor's degree in a relevant technical field, at least two years of customer-facing technical experience, strong SQL and data-modeling skills, and excellent communication and collaboration abilities. The position offers a base salary of $90,000 to $115,000 annually, plus bonus, stock options, equity, and benefits, with in-office work in San Francisco, New York City, London, and Sydney and a 25% travel expectation.
