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Technical Support Engineer at StarTree

Department: Tech Support

Setup
Remote
Level
mid
Posted

Description

StarTree is hiring a Technical Support Engineer to serve as a subject-matter expert on Apache Pinot and the StarTree Platform, providing on-call production support, troubleshooting performance and configuration issues, resolving customer tickets, documenting solutions, mentoring team members, and sharing customer feedback with engineering. The role requires 4–6 years of pre- or post-sales or customer-facing experience, hands-on experience with open-source data technologies, and strong knowledge of OLAP, analytics, Kubernetes, SQL, streaming technologies, cloud infrastructure, and Linux-based troubleshooting.

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