Technical Support Engineer at Storyteq

Location: Huis ter Heide, Drenthe · Utrecht, Utrecht · +1
Type: Full-time
Posted: Jul 3, 2026

Description

Deployteq is seeking a Technical Support Engineer to act as the primary contact for customers using their marketing automation platform. The role involves handling customer inquiries via phone and email, advising on platform setups, updating customers on progress, collaborating with internal teams to resolve issues, and analyzing problems using various reporting systems. The ideal candidate will possess strong technical knowledge of APIs, SQL, HTML, and CSS, along with excellent Dutch and English communication skills.

Required Skills

API Knowledge
SQL
HTML
CSS
Web Technologies

Additional Information

Preferred Qualifications: Work independently and like to actively seek out knowledge.
Patient and enjoys sharing knowledge.
Strong communication skills.
Eager to learn, results-driven, and likes to dig deep and figure things out thoroughly.
Handle, log, analyze, and respond to customer questions, both by phone and by email.
Advise customers on the best possible setup of their platform.
Provide timely updates to your customers and keep them informed about the progress of their request.
Work together with other departments such as the Development team and the Campaign Services team to resolve issues quickly.
Can work effectively with different reporting systems and know how to apply the information from them to your problem analysis.

About Storyteq

Storyteq

Creative Automation Platform201-500

Storyteq is the all-in-one Content Marketing Platform that makes campaign rollout effortless. Find, adapt, and collaborate on content in one seamless platform.

Open roles: 28
New in 30 days: 2

View full company profile