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Technical Support Engineer at Syncron

Department: Customer Excellence

Setup
Hybrid
Location
Bengaluru, Karnataka
Type
Full-time
Level
not_specified
Posted

Description

Syncron is hiring a Technical Support Engineer to maintain and supervise high-volume Java Enterprise Edition applications, provide technical and business support to customers, configure products, troubleshoot issues, perform root-cause analysis, manage cases, document resolutions, and ensure SLAs are met. The role requires excellent English, strong troubleshooting and problem-solving skills, and experience with IT, SQL, XML, Python, Java, data formats, and data transmission technologies; a master’s degree in computer science or an equivalent field is also required.

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