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Technical Support Engineer at technology service provider

Compensation

$100,000 – $150,000/yr

Setup
Remote, Hybrid
Location
New York, New York
Type
Full-time
Posted

Description

This is a full-time, hybrid position offering competitive compensation ranging from $100K to $150K. The role involves troubleshooting, diagnosing, and resolving sophisticated application, product, and integration anomalies within complex, live electronic trading environments. Key responsibilities include assisting institutional clients with technical integration, providing real-time production environment support, monitoring alert infrastructure, owning incident resolution, configuring customer accounts, and improving continuous service standards.

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