Description
The Technical Support Engineer will provide advanced technical support, resolve escalated customer issues, conduct product training, design and execute test scenarios, analyze system usage data, and collaborate with product management, R&D, and sales teams. The role is based in Izegem, Belgium, with regular onsite technical interventions and 10–15% travel, and requires a bachelor’s degree, customer success or technical support experience, troubleshooting and testing skills, data analysis ability, and fluency in English and French.
