Description
Thunes is hiring a Technical Support Engineer based in Brazil to support the stability, performance, and integrity of its global payment platform. Reporting to the Technical Operations Team Lead (Global), the role investigates complex production issues across applications, APIs, databases, batch processes, infrastructure, and data; analyzes logs and financial reconciliation discrepancies; collaborates with Engineering, Product, and Treasury teams; and improves reliability through documentation, automation, and architectural insights. The position requires SQL, code-reading, API, SFTP, Jira, monitoring, and financial reconciliation knowledge, along with strong analytical, organizational, and communication skills.
