Description
Truelogic is hiring a Technical Support Engineer to provide technical support and troubleshooting for enterprise applications, systems, infrastructure, and cloud-based environments. The role supports AWS and/or Azure environments, investigates incidents and service requests, collaborates with technology teams, documents solutions, and helps improve system reliability. It is a 100% remote position based in Latin America and requires senior technical support or related experience, cloud-platform experience, strong troubleshooting and communication skills, and English proficiency.
