Description
Truelogic is hiring a Technical Support Engineer to provide technical support and troubleshooting for enterprise applications, systems, and infrastructure in a distributed global environment. The role focuses on diagnosing incidents and service requests, supporting AWS and/or Azure environments, collaborating with technology teams, escalating issues, documenting solutions, and improving system reliability. Candidates must be based in Latin America, have senior technical support or related experience, strong troubleshooting and communication skills, and hands-on experience with at least one major cloud platform.
