Description
Twilio is hiring a remote Technical Support Engineer for its Onboarding Compliance and Support team in Estonia. The role supports customers using the Twilio Console platform, resolves complex technical and QoS issues, collaborates with developers and internal Product and Engineering teams, documents bugs and trends, and provides feedback to improve support processes. The position requires 1–3 years of experience communicating complex technical issues, telecom experience preferred, strong troubleshooting and communication skills, and may require weekend or holiday work.
