Description
Verkada is hiring a Technical Support Engineer in Sydney to provide full-stack troubleshooting and customer support for its video security, access control, and other physical AI products. The role owns complex customer issues, collaborates with Engineering and Product teams, provides installation and configuration guidance, documents technical knowledge, and helps build scalable tools and processes. It requires at least one year of technical support or IT experience, a relevant bachelor's or master's degree, strong networking knowledge, and on-site work five days per week. The employer offers visa sponsorship and Australian employee benefits including medical, optical, dental, and hospital coverage.
