Description
Virtimo AG is hiring a Technical Support Engineer to support customers and partners using its B2B software. The role involves analyzing applications, replicating challenging scenarios, diagnosing and fixing errors, coordinating customer requests, leading product- and project-related support, documenting solutions, and supporting ITIL-based service structures. Candidates need a university degree in business informatics, business mathematics, or physics or a comparable qualification, knowledge of at least one programming or database language and related technologies, at least two years of professional experience in support or IT consulting for complex software solutions, and fluent German and English skills. The position offers an unlimited employment contract, a Berlin-Mitte office, flexible working hours, and home-office options.
