Description
The Technical Support Engineer supports customers with questions and problems related to sustainable energy installations, including solar panels, batteries, charging stations, air conditioners, and heat pumps. The role involves remote diagnosis, prioritizing urgent issues, identifying faults before customers notice them, and coordinating with technicians when needed. It requires a bachelor's degree in Electromechanics/Climate Control or a comparable technical qualification, renewable energy or IT systems experience, strong problem-solving and customer-oriented skills, and offers a full-time 39-hour Monday-to-Friday schedule with flexible working hours.
