Description
The Software Support Engineer supports SencorpWhite software solutions and controls, serving as the first point of contact for customers under service agreements and handling remote troubleshooting, system updates, commissioning, deployment, documentation, incident management, and technical guidance. The role requires a BS in Computer Science or equivalent experience, strong troubleshooting and networking skills, PLC and controls awareness, and approximately 25% travel for on-site training and support. After-hours on-call support may also be required.
