WisdomAI is hiring a Technical Support Engineer to provide Slack-first, white-glove support for enterprise customers using its AI-powered analytics platform. The role focuses on troubleshooting SQL, data connectivity, GraphQL/API integrations, context modeling, permissions, and product issues; managing tickets in Pylon; conducting live customer consultations; and turning recurring resolutions into documentation and feedback for product and engineering teams.
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WisdomAI delivers agentic analytics and context-aware AI agents to automate data insights, transform enterprise analytics, and drive business outcomes with proactive, conversational tools.