Description
WisdomAI is hiring a Technical Support Engineer to provide real-time, white-glove support for enterprise customers using Slack and Pylon. The role troubleshoots data connectivity, SQL queries, context modeling, API integrations, GraphQL endpoints, and AI accuracy; manages support tickets; conducts live customer consultations; and contributes feedback and documentation to Product and Engineering. The position requires strong SQL, API, and AI/LLM knowledge, along with communication, curiosity, and the ability to work in a fast-paced startup environment.
