Description
Zeta is hiring a full-time Technical Support Engineer to provide first-level technical support for banking technology platforms from its Basking Ridge, New Jersey office five days per week. The role handles customer inquiries, incident triage, ticketing, troubleshooting of banking systems and infrastructure, knowledge-base contributions, escalations, and cross-functional collaboration while maintaining security and compliance. Candidates need at least three years of experience, hands-on experience with Postman, Kibana, Splunk, and Grafana, and a bachelor's degree in computer science, information technology, or a related field; banking or payment technology experience is a plus.
