Description
Microsoft is hiring a Technical Support Engineer to provide customer support for Microsoft Azure Platform services, troubleshoot technical issues, and identify support improvements for internal teams. The role covers Azure VMware Solutions, NetApp Files, SAP/Oracle databases, Nutanix Cloud Clusters, service availability, incident resolution, and support capability development. Candidates need fluent Japanese, intermediate English, 2–5 years of customer-facing support or equivalent experience, and knowledge of virtualization, operating systems, networking, and Microsoft Azure IaaS.
