Description
Microsoft is hiring a Technical Support Engineer for its Customer Service & Support organization to investigate and resolve customer technical issues, participate in peer-delivery communities, and identify product defects for improvement. The role requires at least three years of support or equivalent experience, or five years of IT industry experience, along with cloud, commerce, troubleshooting, communication, and collaboration skills. Japanese fluency and moderate spoken English are required, while Azure or AWS knowledge is a plus. Commuting to the Osaka or Tokyo office is expected when necessary, and applications are accepted on an ongoing basis until the position is filled.
