Description
Corridor is hiring a Technical Support Engineer to troubleshoot customer issues involving GitHub repositories, CI/CD pipelines, integrations, logs, code, and configurations. The role owns support tickets through resolution, guides customers through onboarding and implementation, investigates root causes with Engineering, tracks recurring issues, and contributes to documentation and product improvements. Candidates should have 2–5+ years of relevant technical support, solutions engineering, or technical account management experience, along with GitHub, CI/CD, ticketing, scripting, and communication skills. The position is hybrid, requiring three days per week in the South Beach, San Francisco office.
