Description
Upland Software is hiring a Technical Support Engineer to provide customer and partner support, troubleshoot platform issues, perform root-cause analysis, monitor platform health, manage SLAs, and coordinate with internal teams. The role requires at least four years of experience in technical, application, or systems support, strong analytical and communication skills, and the ability to work independently in a fast-paced environment. It is hybrid, with attendance at the Manchester office for a maximum of one day per week.
