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Technical Support Engineer - Endpoint at Fortinet

Department: Service/SupportEducation: Some College

Language
Setup
Hybrid
Location
Frankfurt, Hesse · London, England · +1
Level
senior
Posted

Description

Fortinet is hiring a Senior Technical Support Engineer to serve as the primary technical contact for customers and partners regarding Fortinet endpoint security products. The role involves troubleshooting and fixing complex issues, configuring and optimizing security systems, educating customers, managing technical cases, and collaborating on customer-environment reproduction and solution development. The position requires at least six years of networking or cybersecurity experience, strong TCP/IP and security-product knowledge, strong communication skills, and English and German language proficiency; it is based in Prague with an office requirement of four days per week.

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