Description
Microsoft is hiring a Technical Support Engineer for its Customer Service & Support organization to investigate and resolve customer technical issues, collaborate across teams, contribute to product and process improvements, and share knowledge. The role requires fluency in Mandarin and English, a bachelor’s degree in a relevant field or equivalent practical experience, relevant technical support or IT experience, strong analytical and customer-service skills, and flexibility for shift-based schedules, weekend coverage, and public holiday support. Microsoft Cloud background screening is required, and applications are accepted on an ongoing basis until the position is filled.
