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Technical Support Engineer - Evening Shift at Hearst Magazines Division

Department: TE Business AnalysisEducation: Four Years College

Setup
Remote
Location
Tampa, Florida
Type
Full-time
Level
not_specified
Posted

Description

This role involves transitioning from a hybrid onboarding period in Tampa to a fully remote position supporting customers during evenings. The engineer will focus on L2 production support, deployments, and after-hours customer assistance, guiding clients through technical aspects of enterprise care management software implementation, particularly emphasizing technical requirements for enterprise application integration.

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