Description
Sectigo is hiring a full-time, in-office Technical Support Engineer II in Chennai to handle and resolve advanced customer and reseller support issues, troubleshoot network and certificate infrastructure problems, assist customers through phone, email, and chat, escalate unresolved issues, maintain knowledge-base documentation, and meet support SLAs. The role requires at least one year of customer support and help desk experience, strong Active Directory and networking knowledge, PKI and TLS/SSL expertise, and familiarity with certificate management tools and web servers.
