Description
EasyPost is hiring a Technical Support Engineer III to provide first-level technical support, troubleshoot software, hardware, and technology issues, diagnose root causes, and resolve customer problems. The role handles escalations from Tier 1 Support, collaborates with internal engineering teams, and supports e-commerce companies with shipping and tracking. Candidates need a bachelor’s degree or equivalent experience, at least five years of related experience, programming proficiency, REST API knowledge, and SQL familiarity. The position offers medical, dental, vision, and life insurance, equity, a $50 monthly work-from-home stipend, flexible scheduling, and paid time off.
