Department: Level 1 SupportEducation: education_optional
Kaseya is hiring a Technical Support Engineer – L1 to support customers from its Dublin office. The role focuses on customer service, chat, phone, and ticket support, along with troubleshooting and administration across operating systems, virtualization, servers, storage, networking, and related technologies. The position requires hands-on technical support experience and strong communication skills; industry-accepted certifications or equivalent experience are preferred.
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IT and cybersecurity managementMiami, FL, US
Kaseya is a global provider of IT management and cybersecurity software, with a platform that helps managed service providers (MSPs) and internal IT teams monitor, manage, secure and back up business technology. Its solutions cover endpoint management, backup and recovery, security, IT risk management, networking and IT operations. Kaseya describes Kaseya 365 as helping customers cut costs by removing the need for multiple, expensive tools; its website invites prospective customers to request a quote or get a demo.
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