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Technical Support Engineer (L2) at First Access Consulting

Language
Location
Riyadh, Riyadh
Level
mid
Added to Metaintro

Summary from listing

The Technical Support Engineer (L2) provides Level 2 support to users and clients, diagnoses and resolves complex systems and application issues, monitors incident logs and technical reports, collaborates with development and maintenance teams, and documents solutions in the knowledge base. The role requires a diploma or bachelor’s degree in Information Technology and three years of experience.

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