Description
The Sr. Technical Support Engineer- L4 (IBM i) implements and supports IBM i customer projects on Power platforms, including physical server installations, system migrations, replication, VIOS and PowerHA configuration, LPAR builds, and production acceptance. The role provides technical pre-sales and escalation support, collaborates with stakeholders and infrastructure teams, and may require travel and work outside normal business hours. It requires 7–10+ years of technical support engineering experience and expertise in IBM Power hardware, IBM i, replication, backup, and operational governance.
