Description
Stripe’s Metronome team is hiring a Technical Support Engineer to provide customer-facing technical support for its usage-based billing platform. The role handles API integration escalations, troubleshoots and scopes customer issues, collaborates with customers and engineering teams, develops internal automation tools, and contributes to product feedback and documentation. Candidates need at least two years of B2B technical support or engineering experience, API and SQL knowledge, debugging skills, and strong communication abilities.
