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Technical Support Engineer (Middle) at Spotware Systems

Language
Location
Limassol, Cyprus
Type
Full-time
Level
mid
Posted

Description

Spotware Systems is hiring a Technical Support Engineer in Limassol to investigate and resolve technical and product-related issues for business clients and internal teams. The role involves handling YouTrack tickets and chats, reproducing problems, analysing logs, checking application behaviour and connectivity, using SQL, escalating issues, and maintaining support documentation. It is an office-based position with a rotating shift schedule after training, including Saturdays, and requires at least two years of relevant technical support experience, troubleshooting and networking skills, and English proficiency.

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