Description
The Technical Support Engineer will diagnose and resolve complex industrial software incidents, investigate communication and performance issues involving SCADA, MES, PLCs, industrial protocols, databases, and networks, reproduce customer-reported anomalies, support temporary or permanent solutions, document analyses, and collaborate with R&D teams. After mastering support responsibilities, the role may progress to delivering technical training and supporting users. The position is based in Massy, France, with occasional travel, one remote day per week, and a permanent contract starting at €42,000 gross per year.
