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Technical Support Engineer - T2 at CheckPointSoftwareTechnologies2

Seniority in posting: senior

Language
Setup
Hybrid
Location
Lisbon
Type
Full-time
Level
senior
Posted

Description

Cyberint, acquired by Check Point, is hiring a Technical Support Engineer - Tier 2-3 for its Exposure Management team. The role troubleshoots complex cloud SaaS systems, manages support knowledge and issue resolution, responds to customer tickets and escalations, and collaborates with development and cyber teams. The desired background includes 5+ years of Tier 2 or Tier 3 technical support experience, cloud and SaaS experience, distributed-systems debugging, Bash or Python scripting, English proficiency, and experience with AI-assisted tools.

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