Description
Microsoft is hiring a WinDAS Support Engineer to provide advanced technical support for customers in Japan and Korea across multiple Azure, Windows, networking, and related product groups. The role involves troubleshooting complex issues, analyzing root causes, collaborating with engineering teams, reporting defects, contributing to self-service resources, and mentoring engineers. It requires at least three years of relevant technical support, consulting, or information technology experience, or a related bachelor's degree with one year of experience, along with fluent Korean, business-level Japanese, and business-level English. The position is office-based in Tokyo or Osaka, with remote work from anywhere in Japan possible, and includes rotating after-hours on-call support for Korean customers.
