Description
Microsoft is hiring a Customer Service & Support Engineer to provide technical support for CSS customers across Local Language and Global English workloads. The role involves investigating and resolving complex customer issues, collaborating across teams, contributing to product and process improvements, and supporting global follow-the-sun coverage and critical escalations. Candidates need a bachelor's degree in a relevant field and either 1+ years of relevant experience or 3+ years of experience, fluent Mandarin and English, and the ability to meet Microsoft security screening requirements.
