Description
Microsoft is hiring a Technical Support Engineering M4 to lead a team of product experts solving complex customer technical issues, manage customer relationships and escalations, ensure technical readiness, improve product and support processes, and coordinate cross-functional engagement. The role requires a bachelor's degree in computer science, information technology, or a related field, plus 3+ years of relevant operational or account-management experience and at least one year of people-management experience, along with English or multilingual communication ability and Microsoft security screening clearance. The typical base pay range in Romania is 199,400–347,800 lei per year, and applications are accepted until the position is filled.
