Jack Henry is looking for a Technical Support Engineering Manager to lead a Level 2 support team for the SmartPay platform. The role involves managing escalations, coordinating with internal teams, advocating for customer feedback, researching issues, developing procedures, ensuring proper training, and conducting employee evaluations. This position requires a hands-on manager who can provide high-level technical assistance in a fast-paced environment.
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InformationMonett, MO, US5001-10000
Jack Henry™ is a well-rounded technology provider serving community and regional financial institutions with a wide offering of capabilities.