Description
Microsoft is hiring a Technical Support Engineering Manager to lead a team of product-support engineers, resolve complex customer technical issues, manage customer relationships, develop team technical readiness, participate in product improvement and case triage, and coordinate cross-team collaboration. The role requires 5+ years of relevant operational, delivery, account, sales, or vendor management experience, or an equivalent bachelor's degree and 3+ years of experience, plus at least 1 year of people management experience. It is Microsoft onsite only and requires Microsoft Cloud background screening.
