Description
Microsoft is hiring a Technical Support Engineering Manager to lead a team of product-support engineers, resolve complex customer technical issues, manage customer relationships, develop team technical readiness, participate in product improvement and case triage, and coordinate cross-team collaboration. The role requires a bachelor's degree in computer science, information technology, or a related field plus three to five years of relevant experience and at least one year of people-management experience. It is Microsoft onsite only and requires Microsoft Cloud background screening.
