Description
Sigma Computing is hiring a Technical Support Manager to lead a team of Support Engineers, manage hiring and development, own support strategy and performance metrics, improve customer and partner support processes, and collaborate with Engineering, Product, Customer Success, Sales, and Marketing. The role requires a U.S. bachelor's degree in a technical field, at least five years of enterprise data-platform support experience, and at least two years in people management. The base salary is $140,000–$170,000 annually, with stock options and comprehensive benefits; the role is in-office in Sigma's offices in San Francisco, New York City, London, or Sydney, with a 25% travel expectation.
