Description
Flexoptix GmbH is hiring a Technical Customer Support Specialist for optical transceivers. The role handles technical inquiries by ticket, phone, or email; sets up test environments and validates transceiver compatibility with switches, routers, and DWDM systems; explains SFP+, QSFP28, and 400G OSFP technologies; and maintains the company’s knowledge base. Candidates need an IT, networking, computer science, or electrical engineering degree or equivalent hands-on experience, knowledge of optical transmission and Layer-1 networking, experience configuring and debugging network interfaces, and strong German and English communication skills. The position offers hybrid or on-site work, with three days per week on the company campus.
