Description
Maverick Payments is hiring a Technical Support Lead to provide payments-related technical support, triage and escalate tickets, configure POS terminals and payment gateways, assist merchants and sales partners, troubleshoot connection and processing issues, train clients and team members, handle complex escalations, and support onboarding and coaching of Technical Support Representatives I and II. The role requires a high school diploma or equivalent, at least two years of payments-industry call center or customer support experience, and two years of payment-processing terminal technical support experience; it is based on site in the Calabasas, California area and pays $29–$35 per hour.
