Description
Coins is hiring a Technical Support Manager in the Philippines to lead the technical support team and manage support processes for users, partners, and internal teams. The role oversees team performance and training, optimizes support channels and systems, coordinates complex technical issues across R&D and product teams, handles user and partner support, and supports compliance and risk control. Candidates need at least five years of technical support or related experience, including two years of team management experience, along with relevant technical, communication, and English skills; a bachelor’s degree in a related field and relevant certifications are preferred.
