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Technical Support Manager at Medfar

Department: Customer SupportSeniority in posting: entry

Language
Setup
Hybrid
Location
Montreal, Quebec
Type
Full-time
Level
lead/mgmt
Posted

Description

MEDFAR is hiring a Technical Support Manager to support clients using the MYLE billing and payment platforms by phone, email, and video conference. The role involves troubleshooting billing and payment issues, explaining invoices, collaborating with other teams, and escalating complex tickets. It is a permanent, full-time position with hybrid or remote work, requiring Quebec residency, French and English proficiency, and at least one year of billing, accounts receivable, or collections experience.

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